Position Overview
PowerHouse Data Centre Group Inc. is looking for a full-time Thermal Parts Coordinator in Calgary, The ideal candidate would have working knowledge, or a keen interest, in the data centre / IT / facility sector. They will have the chance to learn from an industry-leading team that has a vast wealth of expertise in designing, building, retrofitting, and operating data centres. The Parts Coordinator, along with the rest of the Parts Team, will be responsible for parts ordering, inventory management, and oversee the logisitics of our Vertiv / Liebert Thermal Parts division. PowerHouse Data Centre Group Inc. is a data centre design and build specialty organization, with an experienced and impassioned staff, with years of experience providing detailed assessments, design, infrastructure, assembly, and education to our clients.
Key Job Responsibilities
- Providing exceptional customer service to internal and external stakeholders and ensuring customer satisfaction by addressing inquiries and resolving issues promptly
- Working closely with vendors and suppliers
- Ensuring timely delivery of parts
- Maintaining accurate inventory records
- Optimizing supply chain execution by selecting and utilizing delivery channels and processes that are best suited to achieve sales, in-stock, and efficiency
- Preparing monthly reports on parts and inventory metrics, including turns and sales volumes, order tracking (i.e. pipeline), revenue and margin, etc.
- Maintain and enhance “Parts Playbook” by monitoring and updating processes and policies as required.
Desired Skills and Experience
- Strong communication and customer service skills to effectively liaise with clients, vendors, and team members
- Proven ability to ensure customer satisfaction through prompt response to client needs
- Understanding of HVAC equipment, technology and thermal parts is desirable
- Solid understanding of parts ordering processes and inventory control
- Detail-oriented with excellent organizational and time-management skills
- Proficiency in relevant inventory & procurement software & Microsoft applications is preferred
- Experience in facilities or the data center industry is a key asset
- Forklift license and first aid training is an asset
- Must possess a strong work ethic.
- Well organized with attention to detail, high degree of accuracy and the ability to maintain confidential and sensitive information in a professional manner.
- Must be a self-starter and able to work independently, yet have the ability to work effectively within a dynamic team environment.
About PowerHouse
We have a unique view.
We believe that applying the right information technologies will help companies manage their growth. Getting the details right in the design and build of the data centre that supports those technologies requires collaborating with a data centre company that thinks differently and cares deeply about looking after their customers. This is the approach that PowerHouse Data Centre Group takes in designing enterprise level data centres; those which are responsible for maintaining business critical information technology system; the places where “the cloud” lives.
Our collective passion as a team is for integrating all of the engineering disciplines involved. We blend this together to transition everyone’s concern for what is the right concept to build, into an approachable and easy to comprehend design concept for each data centre. A design that everyone gets and is fully committing to seeing built. Once focused, we work together, navigating everyone through the difficult waters of strong opinions and misunderstandings. The essence of collaboration. This is work we love to do.
Hiring Policies
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at PowerHouse Data Centre Group will be based on merit, qualifications, and the needs of the organization. PowerHouse Data Centre Group does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, ancestry, medical conditions, family care status, sexual orientation, or any other basis prohibited by law. PowerHouse Data Centre Group will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship to the extent required by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.